Reference

What Governs Your Account on mhdw88

These pages set out the rules that apply to your account, your deposits via DANA, OVO or GoPay, and how we handle your personal data. Access to mhdw88 is subject to local law and available only where local regulations permit.

Terms of UsePrivacy & DataAccount RulesDANA · OVO · GoPayIndonesia Coverage
mhdw88 What Governs Your Account on mhdw88
HOW WE HANDLE IT

Data, Security and Account Accountability

Data We Collect We collect the information you provide at registration plus transaction records from DANA, OVO and GoPay. We do not collect more than what account operation and local compliance require.
Cookie Use Cookies keep your session active and remember your wallet preference between visits. You can review and adjust cookie settings from the footer of any page on this site.
Account Security Login uses OTP verification to your registered mobile number. If you notice unrecognised activity, lock your account immediately from the security tab and contact live chat to review recent wallet transactions.
Retention and Deletion We keep your account data for the period required under applicable law. Once that period ends and your account is closed, you can request deletion via email and we confirm completion in writing.
LEGAL CONTACT PATHS

Reach Us About Legal or Policy Questions

Team online

Live Chat

Open the chat widget from any page in your account dashboard. Our Indonesia support team handles policy questions alongside account and wallet queries in the same session.

Email Support

Send a detailed message to our support address for written policy responses. Useful when you need a record of the answer — for example, data-access requests or account-closure confirmation.

Account Help Centre

Your account settings area holds the current version of our terms, your consent history and links to submit a formal data or privacy request without contacting support directly.

Common Questions About Our Policies

These are the questions we hear most often about how our terms, data practices and account rules work in Indonesia. If something here doesn't answer your situation, reach out via live chat.

Yes. Any account that processes a deposit or withdrawal — including via GoPay, DANA or OVO — falls under our full terms. The payment method does not change your account obligations.

Send a data-access request to our support email from your registered address. We verify your identity first, then provide a summary of what we hold within the timeframe local law requires.

You can. Submit a closure and deletion request via email or through the account settings page. We retain transaction records for the legally required period, then complete the deletion and confirm it to you.

Transaction records linked to your wallet — whether DANA or OVO — are kept for the retention period set by applicable law. After that period, they are removed as part of your account deletion.

We notify you through your registered contact before any material change takes effect. The updated version also becomes visible in your account settings page on the same day it is published.

Access depends on local law and is available only where local regulations permit. If your region restricts access, you will see a notice when you attempt to open or log in to an account.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.